Want to Join Frends Growth Journey?
Frends is growing, and we are strengthening our Frends Sweden team. As a result, we´re looking for a new technical Service Manager.
In this role, you will be responsible for services as agreed with the different customers, cooperation, daily operations, development, and customer satisfaction together with our experts. You will be working in close cooperation with our customers and Frends teams. The ideal candidate will already have work experience in the IT sector and great skills as the conductor of customer relations.
The number of clients and projects depends on the scope of the client's services. We serve a wide variety of clients in both the private and public sectors and various industries, so the projects vary in content, duration, and industry. Everyday life is varied and versatile.
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The work includes, among other things, customer communication, various meetings both internally and with customers, project planning and definition, resourcing and work planning, and reporting. The work requires quick reaction to changing situations and strong cooperation skills, technical know-how, and understanding.➡️ Read more about the role from our blogs Working as a Service Manager and Service Managers day.
We offer you
- the opportunity to work in one of the leading and growing integration technology organization and influence our growth journey
- interesting and challenging projects where you can further develop and expand your skills
- an employer who supports in various life situations
- safe, stable, modern, and growing workplace
- skilled and highly motivated co-workers
- supportive supervisor
- low hierarchy and flexible and relaxed organizational culture
- flexible working times and location (in Sweden)
- competitive salary adequate to your expertise
Top workmates coupled with challenging and versatile projects with a powerful platform that enables digitalization and process automation – that’s Frendszone. Strong team spirit, trust, freedom, and flexibility are the cornerstones of our culture.
We expect
- insight into the implementation of integration projects and / or software projects
- an understanding of what happens under the hood also from a technical point of view (e.g. coding and specification.) In an ideal situation, you have already participated in the specification and planning of projects yourself
- experience in IT services related to IT solutions and needs for various life-cycle stages
- experience in agile project management methods and making everyday life run smoothly in accordance with the best practices
- technical education
- professional Swedish and English and living in Sweden
- Interested in joining Frends?
If you would like to impact and be a part of our growth journey, please send us your application latest 6.8.2023 and let us know more about you!
Need more information? Please contact Robert Bansell, Head of Delivery in Sweden (robert.bansell@frends.com).
Other related to the job
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The meetings will be held after mid-August.
- The start is in Autumn and flexible according to your situation.
- The role requires fluent English and Swedish and living in Sweden.
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Want to know more about Frends?
Frends eiPaaS is our own, Nordic, modern, low-code integration platform. Frends solves the digitalization challenges of both global and smaller customers and partners in private and public sectors and in various industries. As a brand Frends is over 30 years old but with the recent rise of iPaaS Frends has seen explosive growth in the Nordics, Europe and globally.
Frends is recognized in the latest Gartner® Magic Quadrant™ for Integration Platform as a Service, Worldwide. Read more about how Frends compares among 16 global iPaaS vendors. Frends was also awarded in G2 review with the "Fastest Implementation" badge in 2022.
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Visit our webpage, check out our use cases, and listen to our webinars.
